Not getting responses to my support requests

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We try to answer support requests as quickly as possible, often we respond in minutes during office hours.

Please allow us 2 business days to respond. See our office hours below. Filing multiple tickets on the same case will only slow our ability to respond to tickets.

Office Hours

Monday – Friday, 09:00 – 16:00 (GMT-8)
Closed on Saturday, Sunday, and public holidays in the United States.